Welcome to simuf.com(“we,” “our,” or “us”). By accessing or using our website and services, you (“you,” “the user,” or “customer”) agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchases.
1. General
These Terms & Conditions govern your use of the website and the purchase of digital goods offered on our platform.
By registering an account or purchasing from our site, you confirm that you are at least 18 years old or using the service under the supervision of a parent or guardian.
We reserve the right to modify or update these Terms at any time, and continued use of the platform constitutes acceptance of such changes.
2. Products & Services
All items available on our website are digital goods (e.g., video game virtual items, skins, or related content).
No physical products will be shipped. Delivery is electronic only.
We make every effort to ensure product accuracy but do not guarantee availability at all times.
3. Accounts & Security
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
We are not liable for any unauthorized access resulting from your failure to safeguard account details.
4. Payments
All payments must be made using the methods provided on our website.
By completing a transaction, you confirm that you are the authorized owner of the payment method used.
Prices are displayed in the supported currencies and may include applicable fees or exchange rate adjustments.
5. Delivery
Upon successful payment, digital goods will be delivered electronically within a reasonable timeframe (usually a few minutes, up to 1–2 hours in rare cases).
Delivery confirmation will be provided via email or directly through your account.
6. Refunds
Our refund policy applies strictly as outlined in our Refund Policy.
Refunds are only available under limited circumstances such as non-delivery due to system error, duplicate payments, or items delivered being substantially different from what was ordered.
Malicious refund attempts or chargeback abuse will result in immediate account suspension and denial of future services.
7. Prohibited Activities
Users must not:
Use our platform for fraudulent, illegal, or unauthorized purposes.
Attempt to reverse-engineer, disrupt, or exploit the website’s systems.
Engage in abusive chargebacks, reselling of items without permission, or misleading conduct.
8. Limitation of Liability
We are not responsible for losses resulting from misuse of digital goods, incorrect account details provided by the customer, or third-party actions (including game platform restrictions).
To the maximum extent permitted by law, our liability is limited to the amount you paid for the product.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Korea.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Korea.
10. Contact Information
For questions regarding these Terms & Conditions, please contact us:
Email: simuf@simuf.com